After Hours Japan

If you are having troubles logging in, you need to clear your cookies and your cache in your browser. You most likely know what browser you are using. The other thing you need to know is the version number. Click 'help', then 'about____', and a window will pop up telling you the version number. You can clear the cache and the cookies using the methods below. If, after doing this, you still can't sign in, contact me, and let me know the following things:

1. Your browser
2. The version number of the browser
3. Your Operating System (windows XP, Vista, Mac OSX, Leopard etc)
4. The URL of the page that you are using to sign in. Please copy and paste the whole URL from the browser. This is VERY important - there are four different sign-in areas for this site, so I need to know which one you had troubles with

Internet Explorer

IE7

1. Click 'tools' (top right, under the search bar. If you can't see it, click the >> symbol to get a menu to pop up)
2. Select 'Internet Options'
3. Under 'Browsing History', click 'delete'
4. Click both the 'delete files' and 'delete cookies' buttons
5. Click 'ok'
6. Restart the browser, and try logging in again

IE6

1. Click 'Tools' (top menu)
2. Click 'Internet Options'
3. Under 'Temporary Internet Files', click both 'delete cookies' and 'delete files'
4. Click 'ok'
5. Restart the browser, and try logging in again

Firefox

FF2

1. Click 'Tools' (top menu)
2. Click 'Clear Private Data'
3. Check 'Cache' and 'Cookies'
4. Click 'Clear Private Data Now'
5. Restart the browser, and try logging in again

FF3

1. Click 'Tools' (top menu)
2. Click 'Clear Private Data'
3. Check 'Cache', 'Cookies', 'Offline Website Data'
4. Click 'Clear Private Data Now'
5. Restart the browser, and try logging in again

Safari

Safari 2 and 3

1. Click 'edit' (top menu)
2. Select 'preferences'
3. Click the 'security' tab at the top
4. Click 'Show Cookies'
5. Click 'Remove All'
6. Click 'Done'
7. Close the preferences pop up window using the 'x' at the top right
8. Click 'edit' (top menu)
9. Click 'empty cache'
10. Click 'empty'
11. Restart your browser and try logging in again

Opera

Opera 9 - Mac

1. In Opera, click the Opera menu
2. Click Preferences
3. Click the Advanced tab
4. In the left-hand column, click History
5. In the Disk cache section, click Empty Now
6. Click OK to close Preferences
7. In Opera, click the Opera menu
8. Click Delete Private Data
9. Click Detailed Options
10. Select Delete all Cookies
11. Click Delete
12. Restart the browser and try logging in again

Opera 9 - Windows

1. In Opera, click the Tools menu
2. Click Preferences
3. Select the Advanced tab
4. In the left-hand column, click History
5. In the Disk cache section, click Empty Now
6. Click OK to close Preferences
7. In Opera, click the Tools menu
8. Click Delete Private Data
9. Click Detailed Options
10. Select Delete all Cookies
11. Click Delete
12. Restart the browser and try signing in again

Google Chrome

Please note that google chrome is the buggiest browser with this site. Unfortunately, Chrome is still a beta version, which means a few things. First, it means that they haven't worked the bugs out, and second, it means that the code could change at any time while they work the code out. I, as a developer, don't alter my code for beta versions of browsers. It's too much work for something that could change at any given time. So if you use the directions below to clear your cookies and cache, and still cannot sign in, I recommend you try a different browser when using this site.

1. Click the wrench icon in the upper-right corner of the toolbar and select Clear browsing data
2. Check 'Empty the cache' and 'Delete cookies'
3. From the dropdown menu, select 'Everything'
4. Click the Clear Browsing Data button
5. Restart the browser and try signing in again